If a company or individual didn’t buy immediately, missed a scheduled follow-up, or didn’t respond to your messages, it could be for many reasons. (FYI, the following excerpt is from my book, OutSell Yourself: Go From Hello to Sold with Ethical Business and Sales Techniques.)
Here are 10 reasons why buyers go missing and the actions you can take to reconnect.
1. They died. Unless you’re in the funeral business, this probably isn’t good news. Check in later to find out who is now looking after things.
2. Someone else died. Send a card.
3. They had a deadline of their own. Call and say, “I understand. Given the current situation, when would you like me to contact you?”